As a university, our commitment to you is important and we therefore need regulations, policies and codes of conduct, which are designed to protect and maintain both academic quality and your rights and responsibilities as students of our university.
You need to be aware of their existence and their relevance to you and your studies. Alongside this, you may also have other separate arrangements with external organisations, such as the Student Loans Company, which you will need to ensure that you fully understand.
Our academic regulations ensure that all students are treated in a fair way – from the moment you are accepted on to a course at the university, through to assessments and the qualification that you are awarded.
You can find out more about UCLan’s general policy documents, which together form our student contract, the basis of the contractual relationship between you and the university, below.
In addition to formal policies which form part of your student contract, there are a range of general policies aimed at supporting you during your time at UCLan. View these student support policies.
In line with the requirements of the Office for Students, the University’s Student Protection Plan outlines the measures in place within the University to protect the interests of students and prospective students.
In line with the requirements of the Office for Students, the University’s Student Transfer Policy outlines the necessary institutional arrangements that enable a student (taught or research) to transfer in a manner that facilitates the continuation and quality of study for all students whenever a transfer occurs.
We hope that you are happy with your UCLan experience; if not please get in touch. Your complaint will be directed to the appropriate department and if it is not resolved to your satisfaction we will invite you to submit a formal complaint.
At the University of Central Lancashire the governing body ensures that there are adequate and effective arrangements in place to provide transparency about value for money for students and for taxpayers. we are in a strong position to add value to the fees that students pay – not just for their tuition – but for their whole experience of being at a large civic university in a small, safe city, creating positive change in their lives and in their working and living environment. We take great pride in our role as a financial anchor in the region. Our students and graduates support the sustained impact and value the University offers as a significant driver of economic, cultural and social development, offering value for money back to the taxpayer as well as to the student. As the largest employer in Preston we provide many work opportunities for our students and our local community.
The University’s Mission is “to create positive change in our students, staff, business partners and wider community”. We believe that this mission creates value for students in the following ways:
The policies outlined on this site apply to students studying at UCLan. Some of the UCLan policies are applicable to students studying at one of our UK partner institutions, whereas some are not relevant to partnership students. Please contact the partner institution directly for further information on the student policies applicable to the relevant partner institution.